FAQ...

Do you have a money-back guarantee?

Yes, we do! We have absolute confidence in providing you with the best at-home Nail drill in the world. That's why we're proud to offer our day 30-day 100% Money-Back Guarantee. You can read more about it here.


Does the Nail drill come with a warranty?

Yes! Our Emma comes with a 12 month warranty, that covers any manufacturer faults. If you are having any issues regarding your handset, please contact us at hello@emmanail.co


Does it come with a AU plug?

Yes, it comes with a AU standard plug.

Can I buy different colours on the bundle?

Yes, you can mix the colours. Just add a note at the moment of your checkout.

Is there a switch to go from 110 to 220v?

Yes, it does! Before you turn your EMMA on, make sure you chose the right voltage accordingly with your region.


What are the EMMA's specifications?

Material: ABS               

Dimensions: 18.5x9x10.7 cm        

Weight: 1.2kg            

Rated Voltage Range: 100V-110V/220V-240V/60Hz  

Rated Power Input: 35W                                

Output Rated Voltage: DC 12V

Rated Speed: 0-35,000 RPM


Does it have a reverse setting?

Yes, it does! You can switch the direction on the nail drill.


What is the foot pedal used for?

The foot pedal is used to operate the device. First switch to foot operation on the nail drill and then press the foot pedal down to run the drill and release to stop it.

Do I need any other accessory to use EMMA?

No, our EMMA already comes with everything you need to e-file your nails.

Does this nail drill have multiple speeds?

Yes! Our EMMA can reach up 35.000rpm. It is very powerful!

What is the bit diameter that fits in EMMA Nail Drill?

Standard 3/32.

How can I change the bits?

How often should I clean the bits and how?

You should clean your bits after each use. To remove debris from the surface either by washing with a brush and soap and water, or by immersing in acetone for five to 10 minutes. 

Note that acetone is not a disinfectant; it is a solvent used for cleaning. After cleaning, completely immerse your bits in disinfectant liquid.

The sand bands are single-use, disposable items and cannot be saved or reused. After each use, discard them in a waste receptacle.

To store your bits, make sure they are all dried and store them in its case.

What is the function of each bit?

Do these work for left-handed people as well?

Yes! Our EMMA nail drill is suitable for both left-handed and right-hand. It has the option to change the direction as you wish.

Does EMMA work for acrylic nails?

Yes! Emma can be used for any type of nails, including the natural nails.

Can I use it on my toenails?

Yes, Emma it's suitable for toenails as well.

How often should I file my nails?

You can file your nails once a week or each 10 days. It'll depend on each case. 

Do I still need a buffer even with the EMMA? Or does one of the bits buff nails?

No, you don't need a buffer. With our EMMA Nail Drill your nail will be perfect buffed.

Is it good for refill and removing cuticules ?

Yes, as long as you use the correct bit for it. We recommend you tu use the Cuticle pusher cone. 

Is EMMA good for getting rid of dry cuticles, as well as the white skin around the cuticles?

I would recommend cuticle oil for dry cuticles. EMMA is good for filling the cuticles, though.


Won't EMMA nail drill damage my natural nails?

No, if you start on the slowest setting on your natural nails, you won't damage it.

Can I use EMMA on sick nails?

No. If your nails have any problem, you should go to a specialist to recover it. EMMA nail drill can only be used on healthy nails.

I have acrylic nails and put gel nail polish on top. Would this machine work to take off the layer of gel polish?

Yes, it does! Check our video that we show how to take off gel polish with our EMMA here.