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We offer a limited product warranty for all electronic products.

If your product is defective and you require a replacement, simply follow these instructions:

  1. Record a video of the product showing  the defect.
  2. Email with an explanation of the defect and your video attached.
  3. Once approved, we'll send you the instructions to send the product to us.
  4. A replacement of your product will be processed once we have received the defective one and our support team has approved the manufacturer faults.
  • The limited warranty period beings once the order is placed, and varies depending on the product. Please refer to the product page for the warranty period of that particular product.
  • Replacements will be sent out via standard shipping: (Australia 5-8 business days), International (8-12 business days).
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Delivery times may vary depending on the location.
  • Consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  • Applications that do not meet these criteria will not be approved for a return.

Damage not covered by our Limited Warranty:

Our Warranty does not cover the following damage:

(1) any damage resulting from any act or omission, accident or negligence by you or any third party not engaged by us; Such as:

  • disassembling the product.
  • voiding protective adhesives.
  • dropping the product
  • working in humid environment
  • plugging the device in a different voltage of your power point. 
  • Burnt equipment

(2) discolouration of any part of the product.


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